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Reboot Server crashes resulting in item lost
I purchased gachapon tickets during the unstable Reboot server around 5:00 am 3 mai 2019, i opened them, server crashed, lost the item, the nexon credit and the gachapon ticket...
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If an item was lost due to the server crashing, please submit a customer support ticket at https://support-maplestory.nexon.net/hc/en-us so you can be assisted further.
I apologize for any inconvenience this issue may have caused you.