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Email Verification

CharbsCharbs
Post: 1
Member
in Tech Support
i am trying to log into my Nexon Account and every time i log in i get a message saying (this appears to be a new browser, device or location A verification code has been sent to your Email please enter the code to verify your identity) but the problem at hand is that email address that i was using got hacked years Ago and their is no way for me to get into that email account and get the verification code. this is the first time this has ever happened and i don't know what do. Please any help would be very much appreciated thankyou

Comments

  • CrystalOraCrystalOra
    Reactions: 3,135
    Posts: 666
    Member
    edited August 2019
    you can go to support and verify your existence. Hopefully you used real info when creating your account so you can prove that you own it with drivers licence and other things that should not be needed to play a game on line. I used fake info to create some mule accounts back in the day and then the emails associated with them were deleted by hotmail. The domain @live.com is now locked so i cannot remake them so those accounts are now as good as deleted. Even knowing all the characters on the accounts and what is on them does not seem to be enough to regain my accounts once the verify pops up. Good Luck!
  • CrystalOraCrystalOra
    Reactions: 3,135
    Posts: 666
    Member
    edited August 2019
    And now the site and launcher will not let me log into another of my old accounts that I was just on yesterday. I get the notice that "Either this account doesn't exist or the password is incorrect. Please try again." I was just on it yesterday and I don't have an email associated with that account so I can't even change the password. Did nexon just block me from a second account???