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Banned after not playing for a while

MapleYoSMapleYoS
Reactions: 710
Posts: 2
Member
edited December 2019 in Bug Reporting
I haven't played this game in a while, so I decided to see what's new and launch the game. I accept a couple quest and try the new event stuff, and mid event map I get brought to login with a pop up that says I've been banned permanently for 3rd party programs. Ok at this point i'm not too worried, because I haven't done anything wrong, and just thought it was just another kanna ban wave going through. I contact support to try and solve the issue, and they don't even tell me what wrong I did. Just a simple you've violated our terms of service? Don't know what terms of service i've violated so I ask for what I've done wrong, and instead of explaining they threaten to permanently block me if i keep contacting them for a more in depth explanation on what I did...