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Account doesnt exist. (even though It does)

VortexGamingVortexGaming
Reactions: 100
Post: 1
Member
in Tech Support
When I try to log in to the website it says my account doesnt exist so I basically cant play maplestory until that decides to fix itself because my PIC that ive been using for years is suddenly "incorrect" and I cant change it because I cant even log into the site. I play on steam and this is a secondary account im using to post

Comments

  • CrystalOraCrystalOra
    Reactions: 3,335
    Posts: 671
    Member
    edited June 2020
    I have that issue with one of my accounts also. I think the account has been hacked and they changed the email associated with it, I consider it gone.
  • NeospectorNeospector
    Reactions: 9,960
    Posts: 2,146
    Volunteer Forum Moderator
    edited June 2020
    Try the steps listed in this article, I know it's not particularly the same but it may resolve the issue considering it mentions needing these steps to use the forums or purchase NX.