[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.249 - Minar Picnic Patch Notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

Black Screen After Character Selection

BitterSweetBitterSweet
Reactions: 500
Posts: 2
Member
edited June 2020 in Tech Support
-First, I launch the game through Nexon Launcher, it goes through the game logos, then comes the character selection. Everything seems okay, but when I put in my pin and press play, the black screen stays with the background music playing, monsters attacking me (since I'm in a training area), and I hear the noise that plays when I hover over buttons. This happens 99% of the time.
-I tried the "Troubleshoot Compatibility" method to no avail.
-In some attempts where I can actually play Maple, I had to use the second ratio screen resolution (black on both sides of the screen), but whenever I log out and log back in, it's like nothing changed/nothing was fixed. If I ALT+ENTER, the game mouse pointer doesn't work in some areas of the screen and shows my laptop mouse pointer and it instantly minimizes my game.
Pictures: https://flic.kr/p/2jcEFTU / https://flic.kr/p/2jcEGYV / https://flic.kr/p/2jcG3Sb
Anyone else experiencing this? Or anyone know how to fix this?

Comments

  • BitterSweetBitterSweet
    Reactions: 500
    Posts: 2
    Member
    edited June 2020
    Also, after I change characters (whenever I change the resolution), the character screen goes all wonky merging with another background (I think the channel screen). I don't remember. Pictures: https://flic.kr/p/2jcBSQg