Closed If naming and shaming is against the rules

Joshing

then why are people allowed to put up game rooms and spamming for six weeks straight falsely accusing multiple people of scamming?

i filed a ticket about this individual and nexon has done nothing about him and he is still putting up game rooms and falsely accusing people of scamming every single day for hours

why is this allowed?

Joshing

no answer, cool

Neospector

It's not allowed, you just have to report them and wait for people to get banned.
https://www.nexon.com/main/en/legal/tou/

You will not use the Services in any manner that, in Nexon’s sole discretion, is unlawful or could damage, disable, overburden, or impair the Services or interfere with Nexon’s or any others’ use and enjoyment of the Services. Without limiting the generality of the foregoing, prohibited conduct includes the following, subject to applicable law:

• Engaging in conduct that is harmful, harassing, defamatory, vulgar, obscene, hateful, threatening, abusive, inflammatory, intimidating, discriminatory, violent or encouraging of violence (including self-harm), stalking, sexually explicit, or otherwise objectionable in Nexon’s sole discretion, including without limitation looting, kill stealing, making sexual comments, or cursing.

The difference is naming and shaming on the forums is usually enforced by removing the player's name or in extreme cases locking the thread, as we allow complaining about bots and hackers in general just not the "look at all the hackers look at them" threads.
Additionally, it's very difficult to answer loaded questions which are solely designed to rant and rave and don't serve any purpose beyond calling out the supposed hypocrisy of two entirely different and separate teams moderating two very different mediums with two very different sets of tools.

Joshing

every single time i log on he is still there accusing someone else.
he is running people out of park by following them around and sitting on them with these false accusations. then he logs his army of bots to mass defame people like -100 at a time. for no reason other than to summon vitriol

it has been a week since they closed my ticket with a generic response and he is still running free. this is not right

Fuhreak

Joshing wrote: »

every single time i log on he is still there accusing someone else.
he is running people out of park by following them around and sitting on them with these false accusations. then he logs his army of bots to mass defame people like -100 at a time. for no reason other than to summon vitriol

it has been a week since they closed my ticket with a generic response and he is still running free. this is not right

Report it both in-game and out of game and try to ignore it. If you're letting it get to you, sadly you've played right into the abuser's hands.
Just ignore them and move on, let people's actions speak louder than words. Eventually the system will catch up and he'll be banned.

Also if you can get a recording of the abuse going on, I'm not sure if Nexon considers separate accounts of the same behavior to warrant multiple tickets, but it might be worth a shot if you can get even more damning evidence than the first time around.
In the end though, make sure not to let emotions ruin your ticket submissions, keep a level head and do whatever Nexon says.
Like I said, eventually the system will catch up to the abuser, or he'll stop abusing people, all you have to do is ignore it. (After reporting)

Joshing

ok

Joshing

Fuhreak wrote: »

Like I said, eventually the system will catch up to the abuser, or he'll stop abusing people, all you have to do is ignore it. (After reporting)

its been months, nexon has done nothing and has closed all tickets with copy & paste replies
this user is still harassing people daily

MaraBella

Years later I finally logged in again today. And the moderation staff is still terrible.

[Removed]

Neospector

Please don't necro old threads, thank you.