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Maplehood watch - gachapon giveaway on Wednesdays

GoldAdventurerGoldAdventurer
Reactions: 2,645
Posts: 250
Member, Private Tester
edited February 2021 in Suggestions, Feedback, and Requests
Hello everyone!

As for Maplehood watch - Gachapon Giveaway event which is scheduled to Wednesdays - during this day (by UTC time) it is possible that the game will be undergoing game update, urgent maintenance or minor patch (like last week and this week) so the game is unavailable to play during some hours of the day.
This brings to the fact that the Gachapon Giveaway which is only available on Wednesdays is even more unavailable due to less time to play it.

This may espcially impact players from europe region (like me) because in europe it's mostly during daylight or evening times.

Hopefully if this could be open for discussion what solutions can be brought due to this, such as moving the Gachapon Giveaway day to another one or other solutions...

Thank you for your attention!

Comments

  • xShiloxShilo
    Post: 1
    Member
    i agree. last time it happened i had to stay up til nearly 1 am my time to finish it in time, cuz my char was still in burning world and i couldn't do it before the maint.
  • AstriaAstria
    Reactions: 910
    Posts: 9
    Member
    edited February 2021
    I absolutely agree that there are needs for action to be taken from the company side in regard to the Maplehood event- Gachapon Day 2 overlapping an 8 hours scheduled maintenance (which has a potential of extension). Below are my reasons for call of actions toward the current issue:
    1) 1/3 of the event time being unavailable resulting from the maintenance
    2) maintenance time is situated at waking hours for most time zone, further increasing inconvenience for player base in engaging with the event (or due to the need of sleeping, some player will have further decreased hours to engage with the event)
    3) there's no reminder on the patch notice attempt to remind player of this temporal overlap between maintenance and the event
    4) there's no evidence at the moment of the post that the company have plan to address this temporal overlap between maintenance and the event
    I am hoping that there would be at least a response showing that the company is aware of this type of issues and provide a proper management in the future.
    In my opinion, this type of small careful management is what show the players that the company really truly value their players' feedback.
    GoldAdventurer