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Reward Points Dissappeareance

RKainRKain
Reactions: 935
Posts: 7
Member
edited October 2021 in Bug Reporting
Brief bug summary: Maple Rewards points obtained with my main playable character (200), included the rewards from fairy bros (500), dissappeared when I changed playable character to receive monster collection rewards.

More details:

The reward points were allready registered in the Maple Rewards UI, adding for 700 points and 5 times collections for the day. When changed playable character to collect Monster Collection rewards and the Reward Points they can provide, I noticed the previous 700 points not being listed on the Maple Rewards UI. After accessing the Cash Shop, the new reward points from the monster collection were registered, but the previous 700 not, even checking on the Reward Points list inside Cash shop.

Character name: RKain

Character level: 255

Character job: Hero

World name: Bera

Date and time of the incident: 2021/10/08 Near to 21:30 GMT -7

Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited October 2021
    Thank you for reporting this issue. It has been added to the Known Issues list in the Update Notes:
    Update Notes wrote:
    [Updated October 7] Reward Points that have not been deposited in the Cash Shop may disappear after the player logs out or changes character.