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ID already logged in for more than 2hrs

KurobarahimeKurobarahime
Reactions: 1,020
Posts: 5
Member
edited March 2022 in Bug Reporting
Reporting bug where character login is stuck at "ID already logged in".

Steps taken:
I was originally after switching characters and was met w/ the "connecting to server" prompt for more than 5min. I then proceeded to cancel since it was taking an abnormal amount of time and then restarted my client. After restarting the client, when I select the channel to Bera, I am getting a "ID already logged in". I restarted the client and computer and the same issue was presented. I wait for more than 2hrs and the result is the same. Trying to login w/ a different device also results in the same error.

I can however login into another account just fine and I can clearly see that my original character is not online.

I see there were posts about this issue for as far back as 2019 that were only fixed via server maintenance, which sounds like an abnormal amount of time to have to wait. Hopefully that is no longer the case.

Suggestion:
Add a method to automatically disconnect the character if logging in w/ the same device.

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