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my computer crashes while playing

BestBuyComputerBestBuyComputer
Reactions: 200
Post: 1
Member
edited June 2022 in Tech Support
Hey. I've tried everything including going as far as to fully reset my PC but i cannot seem to solve this issue. Every time i play maplestory, whether its in 5 minutes or 3 hours, at some point my computer will crash and restart. At first glance this seems like it would be a problem with my computer and it probably is to a certain extent, but this is the only game i have this problem with and if not even a full reset will solve it then it seems this issue is beyond my scope. I've seen other posts with this problem on here or other places online but theres never any conclusion so my hopes are not high. Even so, i figured i would try to bring this to light again in hopes i can come back to play someday

Comments

  • RikuRiku
    Reactions: 805
    Posts: 3
    Member
    edited July 2022
    I have the exact same issue.
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited July 2022
    Try changing the "64bit" options in the game settings. Toggle "Memory Mapped I/O" off if it's on, or vice versa. Or change the max memory limit.

    Also, you can submit a support request (ticket) at http://support-maplestory.nexon.net
  • RikuRiku
    Reactions: 805
    Posts: 3
    Member
    edited July 2022
    I've tried toggling memory mapping, as well as compatibility mode, but neither seems to work. I've submitted a ticket with CS, so hopefully they find a solution.