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Crash/rollback resulted in missing item
Bug type: Crash/rollback resulted in missing item
Brief bug summary: Grazed channel 11 seem to have crashed/rolled back and this resulted in me losing a superior gollux ring.
More details: I had my guildie hand me a superior gollux ring I was working on that had just been shielded. I scrolled it, scroll went in. We started talking, and apparently he was tossing untradeable use stuff while we talked. Then I dc'ed mid-sentence. I relogged in but when I selected Demethos 11, it gave me the "trouble logging in" message. I went to ch16 instead, so did my guildie. The first thing he tells me was that he dc'ed too and the use stuff he tossed magically ended up in his inventory again. I open my inventory to show him another item but the ring was gone.
Steps to reproduce: scroll a ring. chat, dc, relog? I have no idea how to reproduce a dc or a rollback.
Character name: YourMayKer
Character level: 213
Character job: Buccaneer
World name: Demethos
Date and time of the incident: 10/25/2016 Around 3am-ish PST.
Comments
It just doesn't make sense because I didn't bother closing my inventory after I scrolled, it was literally taking over the upper right hand of my screen (I had expanded view) while we talked. The inventory window was actually the first thing that disappeared but I brushed it off thinking I probably pressed "i" before pressing "enter" again but then everything else faded out.
I wouldn't be so bummed if this were another item. I lost a unique HQDI glove once because of a similar case but I just let it go since I can get a new one. This time it's a sup gollux ring though and I've been working on it a while (and failed 3x T_T). Seeing as how I can only buy it once (unless I do the long questline again on another char), I'd really like to have this one back.
i point to the bichon paw weapon as an example
so look back in your invo for a chair you might be missing
or one that may be different i think you experienced a item change lol
same thing that happened with bichon paw
but a changed item is better than trying " safegaurds"
a feature that in theroy should protect your item from booming
and blowing up a 300+$ glove
well its better unless its a 30b chair like my ghost ship lol
GM Kerihm (MapleStory)
Oct 26, 6:44 PM PDT
Greetings Mapler,
Thank you for contacting us again.
I would like to thank you for providing me with the information that was requested from you. I have gone ahead and investigated your concern and I am sorry to inform you that I was unable to verify the loss of your items through our system as the game was working as intended due to this, I am sorry but I am unable to return the item that was lost. Please understand that if there were a way that I could help you out in this matter, I would have already done so.
Thank you for your time and understanding.
Sincerely,
GM Kerihm
Nexon America, Inc.
I wonder how they checked the system was "working as intended" coz hell, it was a full 5 minutes that we kept trying to go back to channel 11 and couldn't. All these channel crashes, missing items, random items appearing.. it's like fudging Mabinogi all over again.
I wouldn't be so sad if I could buy it again. Haven't stepped a pixel foot in that channel since that response came.
Shame that's the only way to get them to give you more than five seconds of their time, but that's how things seem to be.
You could also try tagging him on here and see if it works the same way.
Good luck.
Thanks for looking out.
The ring I lost was a superior gollux ring, 3-line epic (though only one line is "good" at 6% int), 3 line bonus potential, hammered, 4 upgrade slots left if it helps.
Though as I said before, if this takes you away from other things, you can let it go. I've already allotted time to do the questline again on another char.