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My game client keeps freezing my whole computer

KaguyaKaguya
Reactions: 410
Posts: 2
Member
edited November 2023 in Tech Support
Good evening Nexon, so I've been recently been dealing with an issue whenever I try to play Maplestory; for whatever reason, my whole client will be fine for a little while and then all of a sudden it will freeze my entire computer. No other applications are working properly when this happens. The game drops to 1-2 frames per second. There are times I can move my mouse, but will only see it on my desktop moving but it cannot click off other applications without a huge delay. This hasn't happened to me before at all, but all of a sudden I am faced with this issue. Could someone please assist me with this? I really want to play, but it is very frustrating and disheartening when the game client randomly freezes my whole computer and prevents other applications from working properly as well as the game itself. Just for more information, I know that it is the game client causing this to my computer because whenever I close the client (whether it's forcibly shutting off my computer or having to close the client via task manager, which takes unbearably long, my computer is completely fine. I've tried to restart my computer, all my hardware is up to date and my computer is not even 6 months old. If someone could please assist me further, I would appreciate it! Thank you.