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Check out the v.256 - The Dark Ride: Limbo Patch Notes
here!
Everytime a video is about to play( like the friendstory opening and the kinesis video) my game crashes, and because those videos occur after some cutscene, when I log into my character it comes back at the beginning of the cutscene, so I can't do anything else.
Comments
I recommend you file a ticket and post in the stuck characters forum to see if a GM can move you.