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marvel code not working and NEXON do nothing

SmadarSmadar
Reactions: 800
Posts: 41
Member
edited December 2016 in Bug Reporting
on December 3rd I got a marvel code for 5 white cubes. the code is NOT WORKING !!! I made few SS proving the problem and on December 7th I sent a ticket to NEXON asking them to provide with a new code. I received a NONE RELEVANT answer from GM asking for my character IGN , server etc. totally irrelevant since the code is not working per the whole account with 20 caracters on it and the GM knew the account info ! even though I PROVIDED with the useless information a day after, I got a notification yesterday, December 10th that they are changing my ticker to "resolved" status !!!!!! the players community should know that this is the service of NEXON hiring none qualified GMs to answer your tickets and when you spend on marvel casino you 100 % throw your money. nexon will not be there to help you if there is error with the codes !!!!
I play maple for 12 years, many of my friends already quitted or about to quit very soon. I see not future and hope for this game.

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