[New Users] Please note that all new users need to be approved before posting. This process can take up to 24 hours. Thank you for your patience.
Check out the v.269 Ride the Lightning patch notes here!
If this is your first visit, be sure to check out the Forums Code of Conduct: https://forums.maplestory.nexon.net/discussion/29556/code-of-conducts

So what happened to all my character names?

taninotanino
Reactions: 310
Posts: 6
Member
edited October 2016 in Tech Support
So.. I've decided to return to MapleStory after a 5+ Years of absence... mostly because I've been playing another NX Game the whole time... but now..
This is what happens when you don't log into maplestory for 5+ Years... The game breaks ALL of your characters....
.image

How2Fix plz

Server: Kradia

Comments

  • AKradianAKradian
    Reactions: 40,345
    Posts: 6,342
    Member, Private Tester
    edited October 2016
    Yes, about a year ago Nexon had a name-clearing event, where all characters on "abandoned" accounts lost their names so that active players can use them.

    You'll have to contact Customer Support (http://support-maplestory.nexon.net) and ask them to change your characters' names.
    tanino
  • taninotanino
    Reactions: 310
    Posts: 6
    Member
    edited October 2016
    I suppose that makes sense, so its not a super bad thing, that means I have a nice choice of usernames for my characters. I just hope this didn't break my weddings and stuff xD
  • AggraphineAggraphine
    Reactions: 19,415
    Posts: 3,553
    Member
    edited October 2016
    In fairness to Nexon, they only stripped the names of accounts that were considered to be inactive for a bit over three years.