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So what happened to all my character names?

taninotanino
Reactions: 310
Posts: 6
Member
edited October 2016 in Tech Support
So.. I've decided to return to MapleStory after a 5+ Years of absence... mostly because I've been playing another NX Game the whole time... but now..
This is what happens when you don't log into maplestory for 5+ Years... The game breaks ALL of your characters....
.image

How2Fix plz

Server: Kradia

Comments

  • AKradianAKradian
    Reactions: 40,310
    Posts: 6,340
    Member, Private Tester
    edited October 2016
    Yes, about a year ago Nexon had a name-clearing event, where all characters on "abandoned" accounts lost their names so that active players can use them.

    You'll have to contact Customer Support (http://support-maplestory.nexon.net) and ask them to change your characters' names.
    tanino
  • taninotanino
    Reactions: 310
    Posts: 6
    Member
    edited October 2016
    I suppose that makes sense, so its not a super bad thing, that means I have a nice choice of usernames for my characters. I just hope this didn't break my weddings and stuff xD
  • AggraphineAggraphine
    Reactions: 19,415
    Posts: 3,553
    Member
    edited October 2016
    In fairness to Nexon, they only stripped the names of accounts that were considered to be inactive for a bit over three years.