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[Stellar Detectives] It's Raining Frogs - Crash

Member crazykooper
crazykooper
Reactions: 220
Posts: 2
Member
edited November 2019 in Bug Reporting
Bug Type:
Crash

Brief bug summary:
When accepting the It's Raining Frogs quest, a cutscene plays and the player is put into a map with a few mobs that must be defeated before exiting. Everything is fine until the last mob is defeated. Once the last mob is defeated, the game instantly crashes and the player is given error code: 38. Error was duplicated multiple times.

Additional information:
I was playing on a level 146 Kanna in Reboot. I tried different channels, I tried waiting to kill the mobs, I tried using the portal in the middle of the map before defeating the mobs, and tried not using certain skills to defeat the mobs.


Steps to reproduce:
1. Get to the quest [Stellar Detectives] It's Raining Frogs.
2. Accept the quest and continue through the cutscene.
3. Kill every mob in the map as directed.
4. Crash upon killing last mob.


Character name:
KannarianREB

Character level:
147 (146 at time of bug, reproduced at 147)

Character job:
Kanna

World name:
Reboot

Date and time of the incident:
11/21/19, various times throughout the day
Pride
Skyfall1989

Comments

  • Member crazykooper
    crazykooper
    Reactions: 220
    Posts: 2
    Member
    edited November 2019
    Addendum:

    Also crashed under the same circumstances on my level 172 Phantom in Reboot named krazycooper.
  • Member VampAcid
    VampAcid
    Reactions: 100
    Post: 1
    Member
    I have the same issue, ive tried it on my desktop and laptop and get same results
  • Member Pride
    Pride
    Reactions: 1,365
    Posts: 13
    Member
    edited November 2019
    Would also like to add that I'm having the exact same issue. I would love to finish the Stellar Detectives questline, but I keep crashing and getting error code 38 each time I defeat the enemies. I'm a level 116 Cadena on Reboot.
  • Member, Private Tester AKradian
    AKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited November 2019
    Thank you for reporting this. It has been forwarded.
    Pride
  • Member AACMIV
    AACMIV
    Reactions: 1,120
    Posts: 43
    Member
    edited November 2019
    getting the same issue here
  • Member Ririolu
    Ririolu
    Reactions: 200
    Post: 1
    Member
    I am also getting the same error. Thanks!
  • Member devinm
    devinm
    Reactions: 100
    Post: 1
    Member
    Exact same situation, crashes every time last mob is killed there, error 38, tried 5+ times.
  • Member dugvin
    dugvin
    Post: 1
    Member
    I still have the same problem
  • Member Neoname
    Neoname
    Reactions: 100
    Posts: 2
    Member
    edited June 2020
    You gotta be kidding me.11 pages of tediousness followed by a crash. Error 38. Holy God is this game crap or what.
  • Member Fatso
    Fatso
    Reactions: 100
    Post: 1
    Member
    I have this problem still T.T
  • Member anann1
    anann1
    Reactions: 100
    Post: 1
    Member
    Also happens with Too Many Turtles