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Game file has been damaged

ProximaProxima
Reactions: 935
Posts: 10
Member
edited May 2023 in Bug Reporting
Since the last maintenance, I haven't been able to log in. I can go as far as the character select screen, but then I receive a pop-up indicating that my game file has been damaged. I've noticed that others have experienced this issue as well, and it's even mentioned in the maintenance post.

I'm wondering if anyone has found a solution to fix this problem? I've tried everything from rebooting and repairing game files to reinstalling the game. I even attempted installing the game on my laptop, but I encountered the same error.

I've already submitted a support ticket, but unfortunately, they don't know what the fix is. At a time when my motivation to play was already low, this issue might be the final blow for me.
Wilhelm_

Comments

  • yhy2218688yhy2218688
    Post: 1
    Member
    same error
    character select -> pop-up "the game file has been damaged and you canno"
  • JohnJohn
    Reactions: 100
    Post: 1
    Member
    Same problem here. I can log in just fine, and see all the channels and worlds filled (not as much as before), but when I select a character, it takes an eternity before displaying that. No fixes.
    I already repaired files, reinstalled the game and launcher, took the game files from another pc, and nothing.
    I think it is a sign to just quit altogether and never look back.
  • PhantomlMenazePhantomlMenaze
    Reactions: 100
    Post: 1
    Member
    hello bro i have same trouble u have windows 11 ??
  • instanzinstanz
    Post: 1
    Member
    I'm having the same issue and to be honest I think this is the end for me, no one is going to give me back the days I lost from the event, my progress just stopped and who knows when they are going to fix it.
  • blzakingblzaking
    Reactions: 830
    Posts: 4
    Member, Private Tester
    edited June 2023
    same issue using Steam. can only fix it by verifying the integrity of the game files within Steam, and rebooting