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Troubles to log in

PocoShinPocoShin
Reactions: 510
Posts: 7
Member
edited November 2016 in Tech Support
Hello!
I migrated my EMS account around June and recently downloaded the game, but I'm having some problems to log in and find my old character.

I'll divide this in two cases:

1) Using the Nexon Launcher, I'm having a "Having trouble logging in?" window. So I can't connect at all.

2) Using the launcher in C:\Nexon\Library\maplestory\appdata, the email adress created for the migration only works on the North America servers, but there is no character. On the EU servers, it says that that ID doesn't exist. My old EMS adress works on both servers but no character again.

So... I'm quite lost. What does it mean? What should I do?

Edit: I found back the migration complete email from the 8th June.

image

Comments

  • Deadly_ArrowsDeadly_Arrows
    Reactions: 1,400
    Posts: 44
    Member
    edited November 2016
    Il faut attendre... Pas d'autres choix...
    Même si c'est long...

    ====================================

    We have to wait... No other choice...
    Even if it feels long...
    PocoShin
  • PocoShinPocoShin
    Reactions: 510
    Posts: 7
    Member
    edited November 2016
    Merci pour la réponse. Patience donc...

    =============================

    Thanks for the answer. Let's wait then...