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Cant purchase marvel machine spins

Comments

  • Member Nightcrawl3r
    Nightcrawl3r
    Reactions: 1,140
    Posts: 64
    Member
    edited December 2016
    KThxBaiNao

    Hi everyone,
    Sorry to hear you're having problems with Marvel Machine. I've forwarded your reports to the team.
    Just so we're sure - Are all of you in regions that were previously serviced by Nexon Europe? (Are you Luna players?)
    Yup also Luna player here.
  • Member, Private Tester Sircaptain
    Sircaptain
    Reactions: 740
    Posts: 20
    Member, Private Tester
    edited December 2016
    KThxBaiNao

    Hi everyone,
    Sorry to hear you're having problems with Marvel Machine. I've forwarded your reports to the team.
    Just so we're sure - Are all of you in regions that were previously serviced by Nexon Europe? (Are you Luna players?)
    Yes I was previously serviced by Nexon Europe and am a Luna player
  • Member Subwayzlel
    Subwayzlel
    Reactions: 100
    Post: 1
    Member
    edited December 2016
    I'm not sure I have the same problem you guys have, I can see my balance clearly and what'll be left after I purchase the spins but once I click 'Purchase Spins' it loads for like 0.5 seconds and then nothing happens, I click 'Purchase Spins' again and the window is gone and http://puu.sh/sC49G/b5199d2c48.jpg that thing pops up. Only thing that I can do is click the white X button and again, nothing happens.

    Also a Luna player
  • Member PewePewe
    PewePewe
    Reactions: 300
    Posts: 7
    Member
    edited December 2016
    KThxBaiNao

    Hi everyone,
    Sorry to hear you're having problems with Marvel Machine. I've forwarded your reports to the team.
    Just so we're sure - Are all of you in regions that were previously serviced by Nexon Europe? (Are you Luna players?)
    yeah I'm a luna player
  • Member NEINheart
    NEINheart
    Reactions: 410
    Posts: 7
    Member
    edited December 2016
    Same, also I still cannot login from the potential issue. It has been days now, do we get additional compensation and when can we expect to be able to log in?
  • Member Sweetheart123
    Sweetheart123
    Reactions: 1,885
    Posts: 204
    Member
    edited December 2016
    to me it feels like marvel is broken
    you guys arnt missing out right now lol
    the list wasnt updated or something
    since when are
    Amaterasu's Armor
    Amaterasu's Belt
    Amaterasu's Cape
    Amaterasu's Gloves
    Amaterasu's Helm
    Amaterasu's Shoes
    Ame-no-Uzume's Armor
    Ame-no-Uzume's Belt
    Ame-no-Uzume's Cape
    Ame-no-Uzume's Gloves
    Ame-no-Uzume's Helm
    Ame-no-Uzume's Shoes
    in marvel? last marvel i got none of these foddlers
    it was all cash shop items or like roids n scrolls
  • Member TheKurgan
    TheKurgan
    Reactions: 530
    Posts: 7
    Member
    edited December 2016
    KThxBaiNao

    Hi everyone,
    Sorry to hear you're having problems with Marvel Machine. I've forwarded your reports to the team.
    Just so we're sure - Are all of you in regions that were previously serviced by Nexon Europe? (Are you Luna players?)
    EMS
    LUNA now.
    Cannot buy SPINs
  • Member Nightcrawl3r
    Nightcrawl3r
    Reactions: 1,140
    Posts: 64
    Member
    edited December 2016
    KThxBaiNao

    Hi everyone,
    Sorry to hear you're having problems with Marvel Machine. I've forwarded your reports to the team.
    Just so we're sure - Are all of you in regions that were previously serviced by Nexon Europe? (Are you Luna players?)
    I know this is off topic but do you maybe have an update on the items that were in fm when the patch went up and lost all of their potential?
    Already opened a ticket but they pointed me to the news on the website which didn't help at all!
    I lost Legendary and Unique Potentials on multiple items.
  • Member, Private Tester mork
    mork
    Reactions: 690
    Posts: 20
    Member, Private Tester
    edited December 2016
    im luna server also was also from EMS
    and i cant buy spins tried 5 different web browsers and nothing worked some shown the nx i had some didnt load the nx i had
    and a few different error messages from them
    the most funny error message i got was from chrome said buying spins dont work on ipads and i dont even have no apple products in my home
    im using a desktop pc always have lol
  • Member KThxBaiNao
    KThxBaiNao
    Reactions: 11,690
    Posts: 300
    Member
    edited December 2016
    Hi everyone,

    We believe this issue should be fixed now.

    Please let us know if you encounter any more problems.
    MegaScience
  • Member GaIateea
    GaIateea
    Reactions: 610
    Posts: 7
    Member
    edited December 2016
    KThxBaiNao, that's really good of you to respond and be helpful, what about the 1 day blocks that keep getting extended another day?
  • Member Yasahiro
    Yasahiro
    Reactions: 200
    Posts: 6
    Member
    edited December 2016
    It's still broken, I purchase 11 spins but when I try and spin it I get this " Error R1004: Oops! Something has gone wrong. Please try refreshing your browser. If the issue continues, please submit a ticket with the error number. "
    I'm from Luna too
  • Member TheKurgan
    TheKurgan
    Reactions: 530
    Posts: 7
    Member
    edited December 2016
    KThxBaiNao

    Hi everyone,

    We believe this issue should be fixed now.

    Please let us know if you encounter any more problems.
    Now I can purchase the spins and when I try to spin for first time, I am getting this error:

    Error R1004: Oops! Something has gone wrong. Please try refreshing your browser. If the issue continues, please submit a ticket with the error number.


  • Member, Private Tester Highhorsery
    Highhorsery
    Reactions: 1,065
    Posts: 26
    Member, Private Tester
    edited December 2016
    Bought 11 spins and got the Error R1004. Can't spin at all, Awesome.....
  • Member SwordStaker
    SwordStaker
    Reactions: 1,535
    Posts: 67
    Member
    edited December 2016
    Same here. Can't spin.
  • Member EveningLady
    EveningLady
    Reactions: 700
    Posts: 2
    Member
    edited December 2016
    I can't spin either, getting the same error message but I'm a GMS player from Bera, live in the States.

    EDIT: Just got it to work by accident, combination of refreshing the page and then actually right clicking the marvel machine itself and clicking "Reload" got it to work for me, but it is actually buggy.
  • Member Jacaru
    Jacaru
    Reactions: 1,265
    Posts: 63
    Member
    edited December 2016
    Can't spin. Please fix this ASAP or I will declare it a scam.
  • Member Perceptivity
    Perceptivity
    Reactions: 2,820
    Posts: 239
    Member
    edited December 2016
    i cant purchase spins says spins are no longer for sale :/
  • Member, Private Tester FortunatEvan
    FortunatEvan
    Reactions: 830
    Posts: 7
    Member, Private Tester
    edited December 2016
    I assume they took down marvel to fix the R1004 error
  • Member, Private Tester emperor52
    emperor52
    Reactions: 1,940
    Posts: 50
    Member, Private Tester
    edited December 2016
    I already sent in a ticket, but I was receiving the Error R1104 code repeatedly. I just tried again and now it says spins are no longer for sale. I'm a GMS player btw.