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Got stuck in the Ardentmill after the maintenance

FreedomFreedom
Reactions: 515
Posts: 12
Member, Private Tester
edited February 2017 in Bug Reporting
As others said, when you got stuck, you need to quickmove to FM and unequip your rings
However, I quickmoved to ARDENTMILL and now I:
cannot go to FM using the portal
cannot go outside the ardentmill using the portal
cannot unequip my rings
cannot quickmove
cannot queue for boss
cannot town portal
cannot move to other maps using maple guide
cannot use skills to transport to edelstein

So what can I do now?
GG delete my character and start from a new one?
Or uninstall Mplestory?
Is there anyone that can help me out of this ardentmill?

Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited February 2017
    Talk to live chat support and ask them to move your character to FM. Or to Henesys (and then quickmove to FM).
    Freedom
  • iminnocentiminnocent
    Reactions: 200
    Posts: 19
    Member
    edited February 2017
    Is the issue of stuck characters solved by this way only?
  • RandomBobbyRandomBobby
    Reactions: 1,210
    Posts: 10
    Member
    edited February 2017
    Also stuck here. Can't use the maple guide, can't move maps, can't unequip the ring causing it.
  • FreedomFreedom
    Reactions: 515
    Posts: 12
    Member, Private Tester
    edited February 2017
    AKradian wrote: »
    Talk to live chat support and ask them to move your character to FM. Or to Henesys (and then quickmove to FM).

    Thank you so much!
    Solved!
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited February 2017
    iminnocent wrote: »
    Is the issue of stuck characters solved by this way only?

    No.
    If you are in a town, use Quick Move to go to FM, and then unequip the item with the summon (most likely a Sylph ring, Angelic Blessing ring, or Lightning God ring). As long as you keep the ring off you'll be fine.
    If you are not in a town, queue up for Zakum. Once at the Door to Zakum map, talk to Adobis and ask him to send you to El Nath, which is a town, so follow the instructions above.

    If you're in a map where you can't use boss queue then you're going to have to talk to live chat (who are probably swamped atm).