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Unable to load

Member ShadowRiku
ShadowRiku
Reactions: 900
Posts: 36
Member
edited March 2017 in Tech Support
Hello all who are reading this,

I am unable to login via Steam or through the usage of the gamelauncher.exe as well after today's update.
Is this happening to anyone else as well? I get a visual c++ runtime error all of a sudden. (This has never happened before)

Comments

  • Member SesomSlayer
    SesomSlayer
    Reactions: 1,185
    Posts: 85
    Member
    edited March 2017
    http://maplestory.nexon.net/news/21084/unscheduled-maintenance-march-02-2017
  • Member, Private Tester AKradian
    AKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited March 2017
    ShadowRiku wrote: »
    Hello all who are reading this,

    I am unable to login via Steam or through the usage of the gamelauncher.exe as well after today's update.
    Is this happening to anyone else as well? I get a visual c++ runtime error all of a sudden. (This has never happened before)

    To solve the Visual C++ Runtime Error you need to download the Visual C++ Runtime Redistributable 2015 from Microsoft's website:
    http://www.microsoft.com/en-us/download/details.aspx?id=48145

    (I don't know why Nexon suddenly need 2015. Up until now 2013 was good enough, and that's what their support website still says to install...)
  • Member ShadowRiku
    ShadowRiku
    Reactions: 900
    Posts: 36
    Member
    edited March 2017
    Repaired the package and I think it's finally loading!
    Thank you both so much!