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Check out the v.255 - The Dark Ride: Ride or DIe Patch Notes
here!
Wow, that live stream was a complete waste of time
Comments
And once again you claim to speak for the entire Maplestory userbase, when in all reality, you're only speaking for yourself.
With all due respect, everyone knows all you care about is attention. You've been complaining for 6 YEARS. Well, guess what? There are maybe 50 people who visit these forums weekly. And I'd say only 5-10 of those actually play the game regularly. So in all reality, you're just preaching to the choir... or rather, complaining to it. You make no impact anywhere. And you never will.
I go to Twitch and watch for entertainment. I am a player. So I just proved you wrong.
A balance of both is needed. The Community Manager is a line of communication between the players and the company, alongside being a sort of source of entertainment as well. Ideally, you'd get equal parts entertainment and information, but from what I've seen so far that appears to be more of a 70/30 split. Needs a bit of work, tbh.
Another thing to keep in mind is that there hasn't been a dedicated CM for maple in a good three-and-a-half months. Since Michael was let go back in December, OneLetter and Saygo have been the only lines, albeit minimally due to their myriad other responsibilities beyond this forum, between players here and Nexon. A touch of animosity and discontent is to be expected, really, especially when the newly-revealed CM spends his first week not really doing much on the downstream information side of things.
I don't understand, what are you trying to say? Or did you just want to offend him?
And how did you prove him wrong just because you go to twitch?
Yep. I will be much more inclined to focus on "community activities" once the major issues are sorted out, the game is back in good working order, and the players who are passionate enough to even bother regularly coming to these forums with feedback from our own vast Maplestory gameplay-backed experiences start getting listened to and actually taken seriously for once. So Nexon can talk, well it is now time to see that talk reflected in this game with some much needed changes.
That said, there is a reason I ceased my lurking and I'm going to apologize in advance for how blunt it's going to be...
I really hope that there's a failure to communicate here because being able to accept the fact that there are going to be negative views about you and the company you work for, valid or not, is very low on the list of downsides to the job you've taken on.
Everything you say will be critiqued, quoted(in and out of context), misinterpreted and more. There'll be people who think the worst of you, your dedication to the job, your dedication to the game, and your employers. Many will go beyond merely thinking the worst and will flat-out state it and manage to persuade others to believe them. You will be laughed at, mocked, taunted, and worse. You will never please everyone and even if you were completely perfect at the job, there will still be people thinking you should do more.
Then there's the fact that you are now the liaison between the developers and the players. Developers do something that irritates the player-base? You are the one with the job to deal with all of the abuse. You're the one who's supposed to wade through all of the vitriol, placate the masses while looking for feedback within it.
If you truly can't accept the idea that people are forming negative opinions of you, I'd honestly recommend looking at a different career path because being a CM for any game with a decent-sized population is not going to go well for you and by extension Maplestory and its players. I will reiterate that I do hope this is more of a issue of miscommunication and this post wasn't needed though.
Issues not being ignored? Many players have an issue with you removing the game launcher yet you are still going ahead with it.
You misunderstood me. I'm all for CMs who are passionate about their game. But it seems to me Nexon does not think this emotional attachment is a good thing. They prefer CMs who are "on the company's side" rather than "the players' side".
And I think it's a safe bet that someone who quit a game 4-5 years ago, is no longer passionate about it.
Apropos getting to know the real you, and all these references to "the distant past": How old are you, anyway?
Free time? So Nexon doesn't actually give you any on-the-clock time to familiarize yourself with the game. That's good to know.
Anyway, don't forget your link skills. Leveling them will both make you stronger, and let you learn at least the basics of many classes and their stories.
Not sweeping issues under the rug?
When SavageAce gives the exact same answer to the UTC issue that he gave 3 months ago, and things just keep getting worse in-game, the pile of dirt might not be under the rug, but it sure isn't being taken care of, either.
Or, as chaoscauser pointed out, the Nexon Launcher issue. Hearing the same thing we've already read at least 3 times, is not going to make it any more convincing. You need to fix Nexon Launcher before removing the working alternative. Were you playing last Saturday? Did you notice the Nexon Launcher (and Steam launcher) not working for many hours, while GameLauncher worked just fine? Are you, as a player, ok with that?
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@Enepttastic , Arwoo has said he's been CM for 3 games in the past. If he doesn't know by now that that makes him the sandbag between community and company, taking bullets from both sides, then those other 3 games must have been either very tiny or completely perfect.
It wasn’t about whether he can take criticism or not, the way I interpret that section of the post it was to address the statement that the “company doesn’t want a CM who is passionate about the game” and how false that is. Also addressing the implication that he isn't passionate about the game.
Like I said in my original post, I'm willing to believe there's a chance of a miscommunication happening. Based on what was said, however, your interpretation is off. When a speaker says that they find a concept "difficult to accept" they generally mean that they either have trouble wrapping their head around the notion or that the concept is emotionally wounding. Not that they disagree with it. Compound that with the fact that neither opinion is terribly hard to understand and warning bells went off. If those concepts were, in fact, difficult for Arwoo to accept, then this job's probably going to cause a great deal more stress than I'm sure it's going to have already which is why I made that post. A CM, or anyone in a PR job for that matter, should have a thick skin and be able to understand differing points of view.
That aside, if Arwoo's intention was to disagree with those opinions, then there's work to be had there. No matter how nicely it was said, when the response is boiled down, it essentially was nothing more than, "Nuh-uh." That tends to do little to sway opinion. I will admit that changing both of those opinions are going to require more action than talk but some additional substance to that response might have helped some.
Either way, the post was meant to be a friendly, if blunt, head's up based on what information I had to work with.