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how to fix currently in-game problem?

MomTeresaMomTeresa
Reactions: 1,585
Posts: 191
Member
edited March 2017 in Tech Support
nexon launcher had an update...while maple client was starting...

of course, as usual, maple client crashed...

however, after nexon launcher finished the update...it just said maple is currently in-game...

i cannot start maple...killed all processes in task manager...still no luck...

any idea?
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Comments

  • JettLuvsUJettLuvsU
    Reactions: 2,526
    Posts: 331
    Member, Private Tester
    edited March 2017
    Uninstall and re install.
    When the login servers went down, I was still logged in.
    After they went back up, Nexon Launcher didn't launch properly because I was still logged in.
    Uninstall and re installing fixed that problem.
  • CatoooloooCatooolooo
    Reactions: 5,625
    Posts: 1,213
    Member
    edited March 2017
    restart computer?
    MomTeresa
  • MomTeresaMomTeresa
    Reactions: 1,585
    Posts: 191
    Member
    edited March 2017
    restarting computer and waiting for a bit...then the play button came back.
    thx
    cant imagine i'd have to do that every time. restarting computer sometimes can take a while...
  • RikNLRikNL
    Reactions: 2,605
    Posts: 180
    Member, Private Tester
    edited March 2017
    You can also close the Nexon Launcher by clicking on EXIT.
    Go to the right bottom of your screen and click on the arrow up.
    Click right on the Nexon Launcher and choose Exit.

    And relaunch MapleStory and play smile.png

    v3lyl.jpg
    Beenden is Exit wink.png?w=470
  • AntroxiousAntroxious
    Reactions: 870
    Posts: 37
    Member
    edited March 2017
    AlexF wrote: »
    MomTeresa wrote: »
    restarting computer and waiting for a bit...then the play button came back.
    thx
    cant imagine i'd have to do that every time. restarting computer sometimes can take a while...

    You can also make sure to open Task Manager (Control-Alt-Delete) and see if any process MapleStory.exe is still running. If it is, the launcher will think you're still in the game.

    This should work. If it's not, look for different processes from Nexon (I think Runtime and another one from the launcher) close those and you should be able to play. No need to restart your computer for it.