Comments

• Seal

  

  Reactions: 1,310

  Posts: 79

  Member

  April 2017 edited April 2017

  @Apocal1000
  
  https://support-maplestory.nexon.net/hc/en-us/articles/204846505-How-do-I-request-a-refund-
  
  But you can try to contact live support and attempt to get a refund. Was surprised that they issued a refund for a pet I purchased because of a description error about it having a skill.
  
  https://support-maplestory.nexon.net/hc/en-us/articles/204434619-How-do-I-chat-with-Nexon-America-and-what-are-the-chat-hours-
• AKradian

  

  Reactions: 40,345

  Posts: 6,342

  Member, Private Tester

  April 2017 edited April 2017

  Feel free to try, but I'm pretty sure they're not going to give you a refund.
  They will insist your game crashed because of something on your end (your computer or your network).
  
• Tuba

  

  Reactions: 3,175

  Posts: 373

  Member

  May 2017 edited May 2017

  Apocal1000 wrote: »

  
  Bug report or tech support? I want a refund.

  
  I feel you pain because this would always happen to me when I did the japanese one.