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my characters disappeared !

lizilyalizilya
Reactions: 200
Posts: 2
Member
edited May 2017 in Tech Support
i didnt play maplestory for a long time now but i still remember my account details and when i downloaded the game to play again i discovered that my 2 characters (1 of them was kanna, i think i had a dual blades too) had disappeared!
can you do something about it?
thanks

Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited May 2017
    Are you sure you logged in to the right world?
    Which world was it?
  • lizilyalizilya
    Reactions: 200
    Posts: 2
    Member
    edited May 2017
    reebot, and yes
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited May 2017
    Did you used to sign in using a username or an email address?

    Are you able to find your characters on Rankings?

    Try talking to Nexon's Customer Support Live Chat.