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Salon Glitch

SilvaSilva
Reactions: 1,085
Posts: 110
Member, Private Tester
edited May 2017 in Bug Reporting
Bug type: Hair Salon

Brief bug summary: Metro Hairstyle bug

More details: Hello, I am writing this because I encountered a glitch after I used the Royal Hair Coupon once.

Before I used it, I had Blonde Metro Hair.

After I used the Royal Hair Coupon, I got Subaru Hair, and it was during this time when I checked the Salon, my Blonde Metro Hair was removed from the list.

Though the hair is still there, I cannot change my hair to Blonde Metro and I cannot delete the hairstyle either.

Refer to the screenshot below:
http://imgur.com/a/zTSDD
http://imgur.com/a/T1pug

Character name: SilvaLau

Character level: 214

Character job: Blade Master

World name: Scania

Date and time of the incident: 19:00 (GMT+8) 12-May-2017
A6ove

Comments

  • SilvaSilva
    Reactions: 1,085
    Posts: 110
    Member, Private Tester
    edited May 2017
    I even went to Amoria specifically in attempt to change the hair back to metro, but the same thing happened there, the hairstyle is there, but the name is not...

    http://imgur.com/a/T1pug
    A6ove
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited May 2017
    Just to clarify, the bug has nothing to do with the Salon feature. The Metro hairstyle is simply missing its name.

    I went to Amoria on a character that did not have Metro saved, and never used a Royal hair coupon. In previewing the available hairstyles, it saw the same thing as in the screenshot in the second post in this thread: the style is there but has no name.
    A6ove
  • SilvaSilva
    Reactions: 1,085
    Posts: 110
    Member, Private Tester
    edited May 2017
    AKradian wrote: »
    Just to clarify, the bug has nothing to do with the Salon feature. The Metro hairstyle is simply missing its name.

    I went to Amoria on a character that did not have Metro saved, and never used a Royal hair coupon. In previewing the available hairstyles, it saw the same thing as in the screenshot in the second post in this thread: the style is there but has no name.

    well, the thing is, I cannot change to or delete the metro hairstyle in salon due to its "nameless" feature.
  • kennerykennery
    Reactions: 510
    Post: 1
    Member
    edited May 2017
    I have this same problem. Kinda bogus considering that I've had the Metro hairstyle for years since I started playing.
    A6ove
  • A6oveA6ove
    Reactions: 700
    Posts: 3
    Member, Private Tester
    edited May 2017
    So, my metro hair can no longer be deleted nor can it be equipped....
    When I hover over the icon it just shows me an un-filled chat bubble, just a square.
    Anyone else having this issue or am I the only one thats experiencing this.
    I uploaded a little link to show that when I click on the box it shows the metro hair one the preview picture but doesn't allow me to equip or delete it no matter how many times I press on the buttons.

    Any info would help :3

    tinypic.com/r/292r0wp/9
  • A6oveA6ove
    Reactions: 700
    Posts: 3
    Member, Private Tester
    edited May 2017
    Silva wrote: »
    Bug type: Hair Salon

    Brief bug summary: Metro Hairstyle bug

    More details: Hello, I am writing this because I encountered a glitch after I used the Royal Hair Coupon once.

    Before I used it, I had Blonde Metro Hair.

    After I used the Royal Hair Coupon, I got Subaru Hair, and it was during this time when I checked the Salon, my Blonde Metro Hair was removed from the list.

    Though the hair is still there, I cannot change my hair to Blonde Metro and I cannot delete the hairstyle either.

    Refer to the screenshot below:
    http://imgur.com/a/zTSDD
    http://imgur.com/a/T1pug

    Character name: SilvaLau

    Character level: 214

    Character job: Blade Master

    World name: Scania

    Date and time of the incident: 19:00 (GMT+8) 12-May-2017

    Thanks for the information. Good to know that others are having the same problem and not just me.
  • CreeepyCreeepy
    Reactions: 100
    Post: 1
    Member
    edited May 2017
    Yea, same thing with me.. :(
  • SilvaSilva
    Reactions: 1,085
    Posts: 110
    Member, Private Tester
    edited May 2017
    AlexF wrote: »
    Heyo,

    This is being addressed in tomorrow's update, please let us know if the problem continues.

    Thanks ^^

    I am able to change to blonde metro now, thank you :)
    AlexF