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Characters Deleted

BartkoktraBBartkoktraB
Reactions: 300
Posts: 5
Member
edited August 2017 in Tech Support
All of my characters has been deleted wasn't online in the maple story since summer 2015 but don't think they could delete characters cuz of that

Comments

  • NeospectorNeospector
    Reactions: 9,860
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    Volunteer Forum Moderator
    edited August 2017
    What world were your characters in, and do you have at least one of their names?
  • BartkoktraBBartkoktraB
    Reactions: 300
    Posts: 5
    Member
    edited August 2017
    It was eu on luna the names I think "Sharidron" and "Anxer"
  • DarkPassengerDarkPassenger
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    Member
    edited August 2017
    I do remember reading at a time that characters that havent been online from a certain time to a certain time were going to get deleted. I could be mistaken though. I remember because after reading it, I logged into my account so mine wouldnt get deleted because I had taken a hiatus from the game. So that could be the reason.
  • NeospectorNeospector
    Reactions: 9,860
    Posts: 2,146
    Volunteer Forum Moderator
    edited August 2017
    BartkoktraB wrote: »
    It was eu on luna the names I think "Sharidron" and "Anxer"

    When EMS and GMS merged, did you complete the steps necessary to migrate your account?

    https://passport.nexoneu.com/en/global

    I don't know if you can still do this, however your account has to have been migrated for your characters to remain AFAIK.
  • BartkoktraBBartkoktraB
    Reactions: 300
    Posts: 5
    Member
    edited August 2017
    Oh I can't so this means I won't be able to regain my chars items and nx?
  • NeospectorNeospector
    Reactions: 9,860
    Posts: 2,146
    Volunteer Forum Moderator
    edited August 2017
    BartkoktraB wrote: »
    Oh I can't so this means I won't be able to regain my chars items and nx?

    Unfortunately I think that's looking like the case. You can try the migration, but I can't guarantee any success, sorry.
  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited August 2017
    The last chance for the Migration was back in January. http://maplestory.nexon.net/news//20150/

    Sorry, but your characters from Demethos or Kradia EMS are lost.
  • BartkoktraBBartkoktraB
    Reactions: 300
    Posts: 5
    Member
    edited August 2017
    Quite sad but happens I will live with this
    to close

    Also I have a favor to ask but I will send message