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Check out the v.255 - The Dark Ride: Ride or DIe Patch Notes
here!
Final Update Regarding the Kanna Bans
Over the past weeks, we’ve seen Maplers express their concerns in regards to playing Kanna, due to a risk of potentially getting banned.
We would like to confirm with the community that we fully understand where these concerns stem from. This ultimately led us towards performing extensive investigations into each account during the period of Kanna bans.
After having investigated each case, here is what was decided:
- Bans from this particular group of Kanna bans were revoked. Any accounts that are still banned after this action are due to illegitimate program detections unrelated to these Kanna bans.
- Compensation is being planned for all Kanna characters who were previously banned due to this particular detection.
- Maplers should have no concerns when playing Kanna legitimately moving forward.
- We deeply apologize to legitimate Maplers who were caught between our efforts to address the issue of hackers in MapleStory.
We will do our best to avoid these cases from happening again in the future and continue to combat against the usage of illegitimate programs.
Thank you,
- The MapleStory Team
Comments
I am glad to hear that legitimate Kannas players should no longer fear being auto-banned, and that the ones who were banned will be unbanned and compensated.
I am sad to hear that cheaters will also be unbanned, and rewarded ("compensated"), for swamping the system with fake ban appeals.
I hope this incident does not discourage the team from developing more automatic hack-detection tools. I firmly believe that properly tuned automatic hack detection is much more effective than patrolling GMs.
we still have those?
now about 2 things
1) i still didnt see any respond about my message with eu reboot (almost another 2-3 months since you said they think about it)
2) if hackers are such a big problem and they cant hire more gms. how about decreasing the amount of normal servers by merging them together?
ems had less hacker problems, because we only had 2 worlds and the gm could focus more easily.
Like that time when players would d/c when Rage is activated and having %chance to ignore %dmg potential.
Though she's still gonna be weak =_=
I already asked on a stream about the eu reboot and arwoo already said that he doesnt have any new information on it so i guess is the same info they told us a few months ago.
but i would like to add on this
would have been nice if GM's and other nexon stuff did know about this case instead only investigation team
they could have calm people at tickets with "we do investigate a isssue we cant say much we are sorry etc etc your ban will remain during this period and we try our best to work on this case"
but all they did was without chek or explain give final word to all hacking.permanent ban remains and no future explain
(even hackers gets lower punishment " only offrank", "short temp ban" ... )
this also throws bad rep on ticket system that they do "auto" MSG and gives less and les trust include live chat aswell
am happy that truth come at end for my friend and got unban (alltho was his only kish mule) but the frustration during this period 3-4weeks wasnt nice
hope the team take notes and do some changes
Yes it does and it is appreciated if you keep reporting those you come across.