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Can't Equip Polar Cub Pet Equipment

Member xmsix
xmsix
Reactions: 200
Post: 1
Member
edited December 2017 in Bug Reporting
I purchased 3 of the Polar Bear pet packs and cannot equip the pet equipment. The error states: "You do not own a pet that can equip this item." Please advise, thank you.

(I have all 3 Polar Bears equipped)

Comments

  • Volunteer Forum Moderator MegaScience
    MegaScience
    Reactions: 3,895
    Posts: 343
    Volunteer Forum Moderator
    edited December 2017
    Thank you for the report. I have forwarded the matter.
  • Member LazyBub
    LazyBub
    Reactions: 310
    Posts: 8
    Member
    edited December 2017
    I am having the same trouble.
  • Member Danemi
    Danemi
    Reactions: 100
    Post: 1
    Member
    edited December 2017
    I bought the whole package for the polar and was able to equip everything except the polar cub pet equipment
  • Member LazyBub
    LazyBub
    Reactions: 310
    Posts: 8
    Member
    edited December 2017
    So is this thread gonna get buried? Can we get some update?
  • Member, Private Tester AKradian
    AKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited December 2017
    LazyBub wrote: »
    So is this thread gonna get buried? Can we get some update?

    Nexon's on holiday vacation. I expect they'll see this when they get back.
    Hopefully it might be fixed as early as Thursday's scheduled maintenance.
  • Member NoctisLunaFreya
    NoctisLunaFreya
    Reactions: 930
    Posts: 30
    Member
    edited January 2018
    I have the exact same issue, as per below screenshot shown:
    https://imgur.com/LxYd5S3
  • Member LookitsaNagi
    LookitsaNagi
    Reactions: 430
    Posts: 10
    Member
    edited January 2018
    This is still an issue. Jan 2nd 2018 Fix please.
  • Member Tropism
    Tropism
    Reactions: 1,415
    Posts: 32
    Member
    edited January 2018
    The Polar Cub’s accessory won’t allow me to equip it. It says that I don’t have the right pet to use with this item. Please fix this ^_^
  • Member Invulgo
    Invulgo
    Reactions: 4,620
    Posts: 544
    Member
    edited January 2018
    Moving this up

    Merged.

    This issue is already forwarded =)
  • Member suri
    suri
    Reactions: 635
    Posts: 31
    Member
    edited January 2018
    I am glad this issue has been forwarded. However I was hoping that it would be fixed this coming maintenance but it is not in the maintenance notes . :'(
  • Member NoctisLunaFreya
    NoctisLunaFreya
    Reactions: 930
    Posts: 30
    Member
    edited January 2018
    Confirmed this is not fixed after today's patch......
  • Member, Private Tester Food
    Food
    Reactions: 1,060
    Posts: 19
    Member, Private Tester
    edited January 2018
    I can also confirm that this has not been fixed even after the 1/4/18 maintenance . :(
  • Member LookitsaNagi
    LookitsaNagi
    Reactions: 430
    Posts: 10
    Member
    edited January 2018
    So is this going to be fixed soon? Hello? Jan nearly the 8th. -_-
  • Member Khongi
    Khongi
    Reactions: 2,250
    Posts: 162
    Member
    edited January 2018
    nHGoqZn.png

    still not able to equip
  • Member LazyBub
    LazyBub
    Reactions: 310
    Posts: 8
    Member
    edited January 2018
    When even the paying customers gets shafted

    Classic Nexon
  • Member dimnut43
    dimnut43
    Reactions: 920
    Posts: 38
    Member
    edited January 2018
    same issue with polar bear equip ....... same


  • Member suri
    suri
    Reactions: 635
    Posts: 31
    Member
    edited January 2018
    Please fix this during the weekly maintenance this coming Wednesday. I have been waiting 10 days now. :'(
  • Member NoctisLunaFreya
    NoctisLunaFreya
    Reactions: 930
    Posts: 30
    Member
    edited January 2018
    This has not been fixed by today's patch! Please can we have an update on this?
  • Member Okhura
    Okhura
    Reactions: 4,185
    Posts: 594
    Member
    edited January 2018
    I don't have much other than Nexon are aware it is bugged and we are pushing for it to be fixed :)
  • Member suri
    suri
    Reactions: 635
    Posts: 31
    Member
    edited January 2018
    I would appreciate an update about this issue from Nexon too please.

    Please give us some solid indication of whether the Polar Bear pet equips will be fixed and if so WHEN they will they be fixed ?

    Thanks !