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salon bug

MohanadMohanad
Reactions: 1,105
Posts: 20
Member
edited February 2018 in Bug Reporting
Bug type: in-game bug/ (salon)

Brief bug summary:
face look inst properly functioned for one of the face looking

More details:

i have stored --- Motivated look (black) --- in my salon, and in few days i was trying to retrieve the look back to my face but i found it with no name in my salon like a blank empty slot, but its still showing me the look, but its not accepting to retrieve the look

Steps to reproduce:

i think all is mentioned in previous section

Character name: AliHonda

Character level: 230

Character job: Shadower

World name: Renegade

Date and time of the incident: not sure

Before clicking just hover the cursor

uTYqNsz.jpg

after clicking it shows me exactly what is stored but doesn't want to apply

JcWnyNg.jpg

Comments

  • OkhuraOkhura
    Reactions: 4,185
    Posts: 594
    Member
    edited February 2018
    Is this the only face with this issue?
  • MohanadMohanad
    Reactions: 1,105
    Posts: 20
    Member
    edited February 2018
    Okhura wrote: »
    Is this the only face with this issue?


    this face was so obvious, i didn't try the whole faces i have, but it was obvious as u see the face slot is (blank) like there is no face saved, but it has an actual face hidden in it (motivated look (black)

    when the game is up, i will try all of the other faces i have


    Update:~

    i have tried out the whole feces i have on my account ( 16 ), and my wife account ( 15 ), total of 29 and there was no problem at all

    lmk hows things going please
    thank you in regards

    @Okhura
  • MohanadMohanad
    Reactions: 1,105
    Posts: 20
    Member
    edited February 2018
    i will make a test to change my face into same look but different eye color (defiant face blue and change the color lens into the black color, and see if that going to solve the situation

    1- the look did work fine

    2- i did it and now i have the proper look as the defiant (black)

    3- cant delete the previous glitched face (most probably the slot it self is glitched)

    4- going to make room for the face defiant (black) to see if its saving

    5- made slot open from RP and now i cant save the lens... the 1.5$ for the lens is just wasted? or there would be compensation as i was helping out to trace the problem and troubleshoot it?

    so what to do now for such situation?, any possible way to remove that glitch happened ot me on my salon face slot?


  • OkhuraOkhura
    Reactions: 4,185
    Posts: 594
    Member
    edited February 2018
    Seems the issue is with the face alone.
    Thanks it's been forwarded.