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Forever loading at the nx-payment screen

AyrHoshimiteAyrHoshimite
Post: 1
Member
in Account Billing Support
Like the title says no matter what option or browser I use the screen locks on the loading screen and I cant buy NX.
Whats the deal nexon.

Comments

  • NeospectorNeospector
    Reactions: 9,960
    Posts: 2,146
    Volunteer Forum Moderator
    edited September 2018
    Try disabling your ad block on the billing website.
  • zoxozozoxozo
    Post: 1
    Member
    I am also having this issue. I tried turning off the adblocker, but it didn't work. I also tried using Microsoft Edge, which someone suggested in another thread, and that didn't work either. Please help - I'd really like to give you my money!
  • RedactRedact
    Reactions: 100
    Post: 1
    Member
    edited October 2018
    Same issues on my end. Tried switching browser (Chrome and Firefox), clear the hosts file, and disabled ad-blocker. Nothing worked.

    I figured out a solution to my issue, here's what I did:
    Reverted to the default Hosts file (if you don't know what this is, odds are you haven't tinkered with it, ignore it)
    Whitelisted the below addresses in my Adblocker
    https://www.nexon.com
    https://payment.nxfs.nexon.com
    If that doesn't work, try switching your web browser. For me it didn't work on the Avast browser, but did work when I switched to Google Chrome, I subsequently added the above addresses to the adblocker I had installed on Chrome.