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"Maplestory has stopped working "

yenayena
Reactions: 400
Posts: 8
Member
edited December 2018 in Tech Support
After reinstall my windows every time I click Play in the Nexon Launcher, the NGS appears, i got "Maplestory has stopped working"
i've tried to install C++ Redistributable update 2015 both x86 and x64,
-uninstalling and reinstalling, as well as re-downloading the whole game
-editting the soScreenMode in regedit
-killing any maple and nexon launcher/runtime processes in task manager, restarting the launcher and retrying to no result.
-restarting my PC
-re-downloading the entire launcher
-clicking the gear settings and repairing Maple
-disabling my firewalls
-ticking the box which runs everything as admin in my Nexon folder
and none of them worked, does anyone knows how to fix this, pls help thank you !

Comments

  • luna02luna02
    Reactions: 1,255
    Posts: 73
    Member
    edited December 2018
    i had the same problem 1 year ago , this problems my solution was to uninstall all the visuals I had on my cpu, I had too many visuals installed, I installed maple and I do not remember that visual replace or add but it was enough to fix this


    visuals w have add , 2015 (x64 &86)
    visual 2013 x64
    visual 2010 x86
    visual 2008 (x86 x64)
    microsoft network 4.5 ( no necessary in case A o B )
  • yenayena
    Reactions: 400
    Posts: 8
    Member
    edited December 2018
    Thank you very much! I already tried uninstalled visual 2015 (x64 x86) installed 2015 update 3 (x64 x86) , uninstalled 2017(x64 x86) , i have 2010(x64 x86), I'll try to install 2013 and 2018.
  • yenayena
    Reactions: 400
    Posts: 8
    Member
    edited December 2018
    not working :(
  • luna02luna02
    Reactions: 1,255
    Posts: 73
    Member
    edited December 2018
    something must've prevented the game to run. Try this if u haven't. Go to task manager (ctrl+alt+esc) > start up. Look through the list and disable some if the services that you think might be the problem. Restart and run MS. You can try one by one service to see which one is the source of the problem. This works for me at least. in case 2 in u point editting the soScreenMode in regedit is in 1 or 3 sometimes in 3 fix this
  • lucaborgatofitlucaborgatofit
    Reactions: 100
    Posts: 4
    Member
    edited December 2018
    yena wrote: »
    After reinstall my windows every time I click Play in the Nexon Launcher, the NGS appears, i got "Maplestory has stopped working"
    i've tried to install C++ Redistributable update 2015 both x86 and x64,
    -uninstalling and reinstalling, as well as re-downloading the whole game
    -editting the soScreenMode in regedit
    -killing any maple and nexon launcher/runtime processes in task manager, restarting the launcher and retrying to no result.
    -restarting my PC
    -re-downloading the entire launcher
    -clicking the gear settings and repairing Maple
    -disabling my firewalls
    -ticking the box which runs everything as admin in my Nexon folder
    and none of them worked, does anyone knows how to fix this, pls help thank you !

    same here.. please Nexon, we need a solution!
  • lucaborgatofitlucaborgatofit
    Reactions: 100
    Posts: 4
    Member
    edited December 2018
    server are in maintenance now, and i saw this in the page of GMS > 'Applying Windows updates to the game servers.'
    finally a solution or not..
  • yenayena
    Reactions: 400
    Posts: 8
    Member
    edited December 2018
    luna02 wrote: »
    something must've prevented the game to run. Try this if u haven't. Go to task manager (ctrl+alt+esc) > start up. Look through the list and disable some if the services that you think might be the problem. Restart and run MS. You can try one by one service to see which one is the source of the problem. This works for me at least. in case 2 in u point editting the soScreenMode in regedit is in 1 or 3 sometimes in 3 fix this

    Thank you I will try. I changed SoScreenMode 1 to 3, but not work. I saw SoScreenModefirstrun do i need also change it ?
  • yenayena
    Reactions: 400
    Posts: 8
    Member
    edited December 2018
    lucaborgatofit wrote: »
    server are in maintenance now, and i saw this in the page of GMS > 'Applying Windows updates to the game servers.'
    finally a solution or not..

    we'll see :)
  • yenayena
    Reactions: 400
    Posts: 8
    Member
    edited December 2018
    not working for me :( uninstalled and reinstalling it
  • yenayena
    Reactions: 400
    Posts: 8
    Member
    edited December 2018
    still i gave up