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Reboot Server crashes resulting in item lost

ILoveApplePieILoveApplePie
Reactions: 100
Post: 1
Member
in Bug Reporting
I purchased gachapon tickets during the unstable Reboot server around 5:00 am 3 mai 2019, i opened them, server crashed, lost the item, the nexon credit and the gachapon ticket...

Comments

  • bumbertyrbumbertyr
    Reactions: 6,610
    Posts: 1,167
    Nexon
    edited May 2019
    Hi ILoveApplePie!

    If an item was lost due to the server crashing, please submit a customer support ticket at https://support-maplestory.nexon.net/hc/en-us so you can be assisted further.

    I apologize for any inconvenience this issue may have caused you.
    Ghiblee