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Black screen when use V skills, graphics problems

Member BanditWay
BanditWay
Reactions: 300
Posts: 5
Member
in Tech Support
Hey! A few months ago this message has been appearing in the chat box:

"An effect that uses a specific function of the graphics card did not display properly due to a temporary performance issue. The issue will be resolved when you restart the game."

Also, when i use V skills and faster skills, the screen crashes and all goes black. The only thing that's help is restarting the game, but this happens while im in a boss fight!

Please help! I use Windows 7 ultimate btw! Thanks for read

Comments

  • Member h0lyicdragon
    h0lyicdragon
    Reactions: 510
    Posts: 20
    Member
    edited June 2019
    if reinstalling does not fix it could be a hardware issue or driver issue
    BanditWay
  • Volunteer Forum Moderator Neospector
    Neospector
    Reactions: 9,860
    Posts: 2,146
    Volunteer Forum Moderator
    edited June 2019
    If the game is going all black but still running, that sounds like a memory leak.
    You should perform a full shutdown of your computer:

    https://www.thewindowsclub.com/shutdown-options-in-windows-7-using-the-command-prompt

    Specifically, you want the "shutdown /s" command.
    BanditWay
  • Member BanditWay
    BanditWay
    Reactions: 300
    Posts: 5
    Member
    edited June 2019
    Neospector wrote: »
    If the game is going all black but still running, that sounds like a memory leak.
    You should perform a full shutdown of your computer:

    https://www.thewindowsclub.com/shutdown-options-in-windows-7-using-the-command-prompt

    Specifically, you want the "shutdown /s" command.

    Yes i understand, but that's just going to turn off the computer, i want to know why this happens and how i can fix it, if it can be. Thanks alot!
  • Member BanditWay
    BanditWay
    Reactions: 300
    Posts: 5
    Member
    edited June 2019
    h0lyicdragon wrote: »
    if reinstalling does not fix it could be a hardware issue or driver issue

    I think my video card does not support Maplestory anymore.

    Mine its a Intel G41 Express Chipset. Not a very good one, but months ago it ran Maplestory very well