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Maplestory says currently in game, cant click play

NomaNoma
Reactions: 100
Post: 1
Member
in Tech Support
Hello, this issue has been making me crazy, i tired uninstalling and reinstalling, restarting my computer, logging in and out many times, and nothing works, still cant press the play button, its grayed out and says that im currently in game, checking task manager, ended all maplestory files that were running and still nothing, can anyone reach out for some help or tips on how to fix this?

Comments

  • AKradianAKradian
    Reactions: 40,340
    Posts: 6,342
    Member, Private Tester
    edited May 2019
    Try uninstalling and reinstalling the Nexon Launcher.
    Then restart your computer to make sure nothing related to Maplestory or BlackCipher (NGS) is running.
    Then run Nexon Launcher. Make sure to run it as administrator.
    If it still doesn't work, try contacting Nexon Customer Support at http://support-maplestory.nexon.net
  • QcSandOfTimeQcSandOfTime
    Reactions: 870
    Posts: 36
    Member
    edited May 2019
    this problem happen sometime to me. I just have to go in task manager and I see there is like 3-4 nexon launcher thing still running I close all of them and restart launcher. you should be fine to lauch the game after
  • robertfarnezirobertfarnezi
    Reactions: 100
    Posts: 2
    Member
    I'm having the same problem! After opening the nexon laucher and clicking '' play '' the game never starts and the button turns gray saying that I'm already in the game. I installed and uninstalled Nexon Launcher and MapleStory a thousand times, rebooted the laptop, ran as an adm and released the anti virus and still nothing! Please help!
  • robertfarnezirobertfarnezi
    Reactions: 100
    Posts: 2
    Member
    I'm having the same problem! After opening the nexon laucher and clicking '' play '' the game never starts and the button turns gray saying that I'm already in the game. I installed and uninstalled Nexon Launcher and MapleStory a thousand times, rebooted the laptop, ran as an adm and released the anti virus and still nothing! Please help!
  • Peter_Is_XDPeter_Is_XD
    Reactions: 200
    Post: 1
    Member
    I’m having the SAME problem as @robertfarnezi.
    Please help us both!