I follow all steps from the support and still i cant play. But its new response from them :
Greetings Maplers,
We have been experiencing some issues after the migration of European MapleStory to Global MapleStory concluded on 11/10/2016. The fol…
Thank you for contacting Nexon America Customer Support.
I understand that you are experiencing a crash when trying to run Maplestory. I do apologize for any inconvenience this may have caused you but no worries as I will do what I can to sort thin…
Yes, had that but only once.
Maybe this is one problem maybe more...
We have to wait for the nexon response... or maybe someone solve this problem earlier
We noticed that when you skip video about maple heroes you cant go through selection window.
But still when you let video go, and you pick Eu or Na, farthest stage to you can get is charakter window.
In this window we have little lag and throws as …
Its formal
Thank you for contacting Nexon America Customer Support.
I understand you are having issues with connecting to the game. However, we have re-applied the regional IP blocks. Before the update, some of these IPs where incorrectly opened. …