My 2nd response to the same ticket was basically the same as first one: "We don't know when we can fix this but please be patient".
I dunno why it is so hard to port people out of a map. Similar issues in other games take like 30 minutes to fix.
Talk about lucky. I've been stuck for more than 24h already. Contacting support got me an answer of: "They are looking for a fix. Wait some more please."
Sadly so.
The game itself is entertaining but things like this remind me why I play this game only on and off instead of all the time. I've seen many other companies react way faster to similar issues. *Sigh*
Well, they did give me today morning local time a ticket answer that said they wont have any compansations to give and no ETA for when this is fixed. Radio silence after that.
Feels like a huge middle finger to me.
Yup, I got the same stuff. My shadower got stuck to Ereve when I picked up Root Abyss quest and exited the map to the left (Hall of Fame?).
I'd be very much interested in seeing what happens if my toon was ported to, say, Henesys instead of "Hey, we…
No solution here, but I'm having the same problem. I thought it had something to do with my PC settings or whatever.
When I choose my main character (which is currently in Ereve) and then enter my PIC, I hear the Ereve music for like a second befor…