Thank you all for your support guys we managed to get through this together and thanks to the administrators who took the time to review the case.
I was already unbanned from the game
JushiroNet wrote: »
False positives are an understandable side effect of trying to improve the anti-cheating in this game.
What's not understandable/acceptable is their support team. Honestly I hope you're not paying people to send these exactl…
http://forums.maplestory.nexon.net/discussion/28563/false-bans-back-again/p3
We already have a post in the forum where we expose this problem, I suggest you post this information in that post.
the idea is to gather evidence that the ban was unfa…
my question is where are the administrators at the moment?
We have been waiting for an answer for days. we have evidence we are many with exactly the same problem I was buying nexon cash while playing valorant (therefore I was afk) after completing…
Apocalyptian wrote: »
I have lost count of how many we have found all across here, reddit, and Facebook. It seems like most of us were afk at the time in maps perhaps getting exp or rise coins. But 20+ wow....there are no words. I bet there are m…
eniex wrote: »
World: Bera
IGN: InstaBlade
Level: 246
Got the same thing yesterday too on June 18th. Was afk on Maplestory in the rise salon and got hit with the ban while playing another game Albion Online. Was afk in the rise salon as well …
Apocalyptian wrote: »
Thier answers do seem half hearted so far, almost like they don't care. Just... tada here's another done kind of thing. They need to work on that honestly. There are still those of us that will be kind enough to talk to them …
Apocalyptian wrote: »
Well I am giving them the benefit of the doubt and say that I understand maybe the job of a gm is a stressful one. I can imagine people and kids just ream the heck out of them for simple problems.
I basically took the calm, …
Apocalyptian wrote: »
Yup they said the same to me too. My husband had been talking technical stuff with them that the computers we have literally have nothing in them that would even cause such a thing to happen. I got an email earlier this morni…
Apocalyptian wrote: »
Well so far they claim they have "thoroughly investigated" it and they came to the same conclusion.
I literally have no reason or desire to hack. This is so wrong on so many levels it's not even funny. Still trying to stay p…
World: Aurora
Ign: Thonysss
Level: 202
I am in the same situation. today i was buying nexon cash to use in the store and when i opened the game SURPRISE i was banned for "hacking" man thats stupid. my account have like ten years and something lik…
Apocalyptian wrote: »
My bishop of level 232 account was banned falsely today in Elysium. I found this post through searching if anyone else has had this problem. I do have beast tamers and kannas but I still have no idea why they would ban it, I …
World: Aurora
Ign: Thonysss
Level: 202
I am in the same situation. today i was buying nexon cash to use in the store and when i opened the game SURPRISE i was banned for "hacking" man thats stupid. my account have like ten years and something lik…