What i want to know is what they could possibly do to "fix" this, the burning character events are huge, and since it lasts for 2 weeks what are they going to fix it by the end of the week and then just be like sorry u guys didnt get to burn charac…
Same thing is happening to me, i sent them a ticket as well but did not receive the same response, maybe i sent it to the wrong place, i got their standard we are looking into this issue response, maybe i should have provided a screenshot