you guys dont bother banning people who are botting.
when players send you guys video evidence through ticket system. you guys simply say "we will look into it" and just ignore it.
I have friends who are dedicated to reporting hackers who are active players
he can send you hacker A hacking on 6 different occasions over the course of few months and nothing ever happens to hacker A
there are 2 types of hackers. first type is the meso farmer with gibberish name and i believe you ban those accounts
2nd type is regular player that happen to hack, they are regular joes with regular IGN and maybe spend money here and there
they rarely get banned. And it's probably because they spend money
i want to put more but im too lazy and i dont care about how nexon will do
but here is summery:
GMs need to take player report more seriously, they need to know when a player is macroing, they need to take action against players hacking.
also there are GM detection in popular hacks, so get on that
