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TroubleShooting101

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TroubleShooting101
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  • Title: Goddess Blessing Pass + Hyper Burninator

    Mismatch Is Unfair to Players (Request for Compensation)

    I want to report a serious issue with the current event design involving the Goddess Blessing Pass, the Hyper Burninator, and the Wild Hunter Remaster. This combination has created a situation where players can unintentionally lose the value of paid items due to unclear or misleading mechanics.

    Here is what happened:

    I purchased the Goddess Blessing Pass ($40).

    I purchased an additional Tera Burninator ($10).

    I created a new character (Wind Archer) and applied the Blessing Pass.

    Only afterward did I learn that the Hyper Burninator is Wild Hunter–exclusive.

    The Blessing Pass cannot be reassigned to another character.

    The Blessing expires in 33 days, making the 260 milestone nearly impossible to reach.

    There was no in‑game warning that the Blessing Pass and Hyper Burninator are incompatible.

    This left me permanently locked out of the 260 milestone rewards, despite spending real money and acting in good faith. I am not the only one — other players have reported similar confusion and frustration.

    This feels like an unintended trap created by the interaction of multiple systems:

    A permanent, non‑transferable Blessing Pass

    A class‑locked Burninator

    A short 33‑day timer

    No warnings or safeguards

    Paid items that do not work together

    I respectfully request that Nexon review this situation and consider compensation for affected players. A fair resolution would be:

    Magnificent Growth Potions

    48‑hour Luxe Sauna Pass

    Or another form of leveling support to restore the value lost

    This would help players who were unintentionally disadvantaged by unclear event mechanics.

    Thank you for your time. I hope Nexon will address this issue so other players do not fall into the same situation.
    BaselAlqurna
  • Blaze Wizard Orbital Flame Not Working as Intended

    BobbyWeave wrote: »
    They already put the game in maintenance many times but still the orbital orb bug wasn't fixed after those spamage maintenance last week. And the game developer should also buff up the orbital orb's AoE range.

    I like to use the toggle hyper skill that increases orbital flame's range. It gives BW pretty standard range instead of its usually short range. Super sad that orbital flame isn't being looked into.

    Even with their extended range buff. It only extended range of orbital orb not the AoE range. watch this video. When magnus and other bosses briefly jumps. Blaze wizard's dps missed and delayed their dps.
    EfficientlyLazy
  • Lagging Scania

    Scania is lagging and I have noticed it since 2 days ago. Many players in game have noticed the lag too and they were not able to complete commerci and the attack speed are delaying the damage per second and the combo. The chat is lagging to and when I pick up the item drops from boss monsters. Until today the lag is currently happening. Please fix the lag as soon as possible.
    JettLuvsUHoneyWater