Nexon NA is doing bad customer service right now; both for NA and EU this time. Actual maintenance was announced to end more than 6 hours ago - instead, "Maplestory is down for maintenance … (more)until futher notice" (...yes, futher notice) remains and not even a pessimistic estimate of the time it could take is given to who knows how many, waiting, expecting customers. No, you leave people to wait until futher notice for at least 6 hours. Why? The least a company could do is tell their customers about that afterwards. And I highlight that it is the least Nexon NA could do. If they don't, it gives me a really bad image about them. Compensation in-game for customers does not compensate for the time lost waiting and wondering. Personally: please do something about yourself, Nexon NA. If boss doesn't care though, as long as minimum amount of money is fulfilled, it's another story entirely. In any case this kind of behaviour is disappointing, more or less. (less)
