Retroactively removing permanent safety gems came out of nowhere. Why was the community not warned or communicated this before the last minute?
What assurances do we have that the rest of our "permanent" items aren't treated the same? The level of trust with your customers is already low -- you can easily fix this by finding another solution here.
The Kenesis quests seem to be blocked on "A Pale Threat". Once you kill the last 3 monsters in the last subway car, no auto complete scene is triggered and you're just left in the subway car with no where to go.
Relogging doesn't work and nothing can trigger the next cut scene. This quest can't be forfeited either, so you're essentially soft-locked into the tutorial region and can't progress.