"We will be performing a scheduled game update on Wednesday, November 20, 2019
PST (UTC -8): 10:00 AM - 4:00 PM"
Maybe, changing it to 10 AM - 11 PM next time. When you put out a time and you can't deliver, it just makes the company looks unprofessional AF. The server is down for 13 hours for an update. What a joke. Do they have monkeys running the servers.
For once, I wish you guys can release a patch smoothly. Every time when there is a patch, you guys are always behind schedule. Over three hours behind schedule for this new patch. Over six hours to apply a patch. Don't you guys test new patches on a secondary server before the patch date? Do you guys at nexon even care for this game anymore?