I'm one of those that's been having issues trying to login to the game since back in November. I am finding if the intro movie comes on, I get disconnected usually when I choose the server or add my pin number in. When the movie doesn't play and goes straight to the channel selection, I can get on the game. This happens every time. It appears the movie is causing a lag which is the causing the disconnect. This also happens on my husbands pc. He hasn't had the game launch without the movie and gets d/c every time but is able to play on my computer only when the movie doesn't play.. Nexon, can you please remove the into movie.