Used to play MS quite some time ago, recently returned and started enjoying the game again. Randomly got banned on Friday for "third party programs". No real details, they say they done a thorough investigation but that doesn't seem plausible and their replies are just general cookie cutter statements that seem like they were typed out automatically by a bot.
Not really sure what to now
On the one hand it's nice to see that I'm not alone in this but on the other hand it's pretty disgusting to see the degree of ignorance/incompetence/indifference towards their customers.
