It's 2020. Please find a way to improve on the servers/code created over a decade ago. Also, the chat spam for various cash shop related openings needs to go! I don't know if it causes lag but it is totally unnecessary. The player base who is likely to spend on the boxes are already talking about it on discord/alliance/guild chat when you guys release the notes. Very few newbies are gonna even understand why there's text spamming their screen with xx getting a certain item from opening boxes or in this case getting miracle blessings. Please turn off those messages or give us the option to in game!
As for the 2nd compensation failure, just give 10 100% legendary potential scrolls out and be done with it. It's obvious the reboot population is too much for the servers to handle in the 1hr window you guys provide. Just hand out the scrolls and look towards working on "optimizing" the future events.