The following is what i wrote when i opened a ticket to say my thoughts about the flaws of the game so i will simply copy-paste it here.
"This is the last ticket i will be opening as from now on either i will quit the game or just play for "fun" knowing its a faulty (apart from rigged) game, as much fun can someone have anyway, i will explain right away.
I am a returning player, i last played 10 years ago and my memories was not that good as i remember the game was pretty hard but it had its nice moments and the atmosphere-graphics are deffinitely peasing to the eye and relaxing. So i decided to try the game once again and see how it goes, quarantine, lots of time.
First thing i notice is that a lot has changed and thats really good cause it shows that the game is still developing (but not nessesarily improving). There is a sea of information but theres no guide through it, maybe through the basics and sometimes not even this. I spend a good half amount of my time searching the internet about the hows and whys for lots of things/mechanics/quests and ive spend many many hours on the game the last 2 weeks.
All this time ive constantly noticed quests that where either badly phrased with vague information or even misleading and this slowly builds up frustration. Apart from that, what hit the edge was recent quest i did, i was waiting to beat Magnus to get 5th job (you could add an extra entry without rewards for that quest so we dont have to wait our entry to reset) so i decided to do my old quests. I was doing a quest at Leafre about a dragon with Chief Tatamo that at some point sells you an items that costs 50m(!) messos. As you can imagine i didnt even read the quest and just held "interact" so i bought it without even knowing, i realised it after i saw i was missing 50m out of nowhere and did - as usual - a search on the internet. Apart of that i couldnt even complete the quest cause it asks a party or at least 3 poor guys that have done the same "mistake" and in this server its impossible to find... Even if i could im totally uniterested in the rewards. So im robbed of 50m and forced to abandon a quest that id never do if i knew the reward/cost beforehand.
For the fact that i didnt read the quest and held "interact" i can assure you that not a single person reads all these quests before hitting the button. Its like reading "Terms of Use" when installing a program, using google or anything like that, you never expect them to hide a fee in there and imagine how youd feel if you found out there actually is a big one.
I have to admit that the game has great potential and despite the fact that its pretty old its deffinitely worth investing time for the depth and the atmosphere. On the other hand the flaws and defects of the mechanics and quests can quickly burn out someone, well at least me. I could mention many more badly designed things but i have no courage to do so, just for Mechanical Hearts i could write a whole essay and generally i have only been playing for about 2 weeks...
I am sorry for the long post but i had to write it even i know the possibilities to actually have some impact are miniscule. I hope you work to make it a more enjoyable game for us regarding playability and game mechanics.
Have a nice day and thank you for you patience"
As much as i tried to like the game, i simply cant cause it wont let me... What i wrote here is just a fraction from what i had experienced the 2+weeks i played it. If i was to write everything (just from playing as a Thief, every class experiences few different quests as far as i understand), this could be a full time job which i wouldnt take cause id have to read the whole contract to be sure i wont have to pay them at the end of the month. The game has the potential to be one of the best in the genre even in 2021, even after almost 2 decades, if only it didnt have lots of minor and major issues that caused me to burn out over time. Maybe it was my fault for playing so many hours in so little time. If i came across the issues less often i maybe i could handle them, or if i wasnt robbed of 50m right on the 5th job adv where you have to use a ton of money to open nodes, maybe.
Im sorry if all these sounded harsh, have a nice time with the game, i didnt.