I live chatted Nexon earlier and told them the problems. One of the GM's (Llaust) said the following:They won't. It's a blanket statement similar to "I cannot confirm or deny that our game is terrible" . It's already too late, they've shown us their vision on how the want the game to look to us, they're not going to back out on it.
"Sorry for the delay. We have received similar feedback from other players regarding the limitations. Our Game Team has been made aware of this and they are looking into it for further consideration."
Whether or not they'll look into it will be seen.